Privacy Policy & Your Data
Hey Kiddo Co. is a small, independent business which operates through Wix, Etsy and Instagram for the sale and commission of our handcrafted terrazzo goods and homewares. Customer data is collected strictly for the purpose of processing and managing orders and contact forms. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.
Our Company collects the following data:
Personal identification information (Name, e-mail address, phone number, home address etc.) when orders are placed
Name and e-mail addresses (optional phone number, if provided), when contacting via e-mail
You directly provide Hey Kiddo Co. with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services
Contact us via e-mail
Voluntarily complete a customer survey or provide feedback on any of our message boards or via e-mail
Use or view our website via your browser’s cookies
Our Company may also receive your data indirectly from the following sources:
Any orders or contact placed outside of the website (via e-mail, Etsy or Instagram)
Hey Kiddo Co. collects your data so that we can:
Process your order and manage your account
E-mail you with information about your order, products or service
When Hey Kiddo Co. processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases
Hey Kiddo Co. securely stores your data online via two-factor authenticated encryption. Your data is only ever stored digitally and only ever accessed to process orders or contact customers via e-mail.
Hey Kiddo Co. will keep your personal information recorded (the items that were purchased and on what date) for invoices and company records. Once this time period has expired, we will delete your data by removing legacy orders from the database.
If you have expressly subscriped to our mailing list, Hey Kiddo Co. may send you e-mail campagins from time-to-time. Your data will never be shared with any third party companies and is only ever used to contact you regarding Hey Kiddo news.
You can unsubscribe from our mailing list at any time by simply clicking the 'unsubscribe' button at the bottom of the e-mail or contacting us directly at heykiddocompany@gmail.com
Hey Kiddo Co. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
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The right to access: –
You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification: –
You have the right to request that Hey Kiddo Co. corrects any information you believe is inaccurate. You also have the right to request Hey Kiddo Co. to complete the information you believe is incomplete.
The right to erasure: –
You have the right to request that Hey Kiddo Co. erase your personal data, under certain conditions.
The right to restrict processing: –
You have the right to request that Hey Kiddo Co. restrict the processing of your personal data, under certain conditions.
The right to object to processing: –
You have the right to object to Hey Kiddo Co. processing of your personal data, under certain conditions.
The right to data portability: –
You have the right to request that Hey Kiddo Co. transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
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If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our e-mail: heykiddocompany@gmail.com
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
Hey Kiddo Co. uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed-in (where applicable)
Understanding how you use our website
There are a number of different types of cookies, however, our website uses:
Functionality – Hey Kiddo Co. uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
The Hey Kiddo Co. website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Hey Kiddo Co. keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 17th March 2021.
If you have any questions about Hey Kiddo Co.’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: heykiddocompany@gmail.com
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office here: https://ico.org.uk/global/contact-us/